About delivery 配送について

About delivery

The meats are manually selected and professionally cut by our Japanese butchers in the preparation room where the temperature is constantly controlled at 10 -12 degrees Celsius and all the meat delivered to you are in a frozen vacuum-packed state.
Due to limited manpower, we could only prepare about 20 orders per day.

Attention

* Orders will be delivered in 3-7 working days base on order sequence.
(min. 3 working days after placing order, if number of orders exceed 20 on that day, delivery date will extend to 4 days after date of order.)

* Island-wide delivery (excluding Jurong Island)

* The package will be foam box & ice gel pack

* We are sorry but any changes in weight, portions or size of package will not be accepted.

* We will notify you the exact delivery date via email, please check the spam mailbox as well.

Scheduled time-slot delivery is unavailable, delivery time will depend on the driver’s route and traffic condition on that day. Drivers may attempt to call you, please kindly take note.

Thank you for your kind understanding and support.


About delivery fee

We offer free shipping on orders of SG$ 100 and over.
The delivery fee will be SG SG$10 evenly for products with a price less than SG$ 100.


配送について

当社では厳選した和牛を10~12℃の部屋で一つ一つ丁寧にカットし、各ご家庭に冷凍真空状態で納品させて頂いております。
その為、1日の配送を20件までとさせて頂いております。お客様には、大変ご不便をおかけしますが何卒ご了承ください。

ご注意事項

※ 配送は注文後3~7日頂いております。

※ 現在配送日指定をお受けしておりません。日曜及び祝日の配達はございません。

※ 配送日確定次第ご指定のメールアドレスへ順次返信させていただきます。

※ 重量変更、小分け、サイズ変更等は対応致しかねます。


送料について

商品代金がSG$100 以上お買上げで送料無料となります。
SG$100 未満お買上げの送料については、一律 SG$10 となります。