About delivery 配送について
About delivery
The meats are manually selected and professionally cut by our Japanese butchers in the preparation room where the temperature is constantly controlled at 10 -12 degrees Celsius and all the meat delivered to you are in a frozen vacuum-packed state.
Due to limited manpower, we could only prepare about 20 orders per day.
Please read before placing order
* Delivery will be arranged in 3-5 working days based on order sequence.
(min. 3 working days after placing order)
* If you would like the delivery to be any date later than 3 days (order in advance), you may write your expected delivery date in the remark box in CART before checking out.
* Island-wide delivery (excluding Jurong Island), no delivery on Sunday and public holidays.
* The package will be foam box & ice gel pack.
* We are sorry but any changes in weight, portions or size of package will not be accepted.
* We will send out "Delivery date notification email" once the delivery date is confirmed, please check the spam mailbox as well.
Scheduled time-slot delivery is unavailable, delivery time will depend on the driver’s route and traffic condition on that day. Drivers may attempt to call you, please kindly take note.
Thank you for your kind understanding and support.
About delivery fee
We offer free delivery for orders SGD100 and above.
The delivery fee will be SGD20 for purchase less than SGD100.
配送について
当社では厳選した和牛を10～12℃の部屋で一つ一つ丁寧にカットし、各ご家庭に冷凍真空状態で納品させて頂いております。
その為、1日の配送を20件までとさせて頂いております。お客様には、大変ご不便をおかけしますが何卒ご了承ください。
※ 配送はご注文をお受けしてから通常3～5営業日頂いております。
※ 3日後以降の配送日指定をお受けしております。ご注文の際にカート内の「特記事項」欄にご希望の配送日をご入力ください。日曜及び祝日の配達はございません。
※ 配送日確定次第ご指定のメールアドレスへ順次返信させていただきます。
※ 重量変更、小分け、サイズ変更等は対応致しかねます。
送料について
商品代金がSG$100 以上お買上げで送料無料となります。
SG$100 未満お買上げの送料については、一律 SG$20 となります。